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Best Practices for Inviting Clients to Knomee

Tips on how advisors actually succeed in getting clients to participate.

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Written by Miyuki Iwahashi
Updated this week

Here are a few tips to help you get started and feel confident introducing Knomee to your clients.

1. Start with the right clients

If you're just getting started, sometimes it helps to start with clients who are:

  • Relationship-oriented

  • In a transition (career, family, financial)

  • Newer to your practice

  • Preparing for a review meeting

2. Use a clear, simple introduction

Clients need to know:

  • Knomee is not a risk survey

  • It takes 10 minutes

  • It helps the advisor better personalize their plan

Advisor email templates include great language like:

“This isn’t a risk quiz or investment survey — it’s about you and what drives your financial decisions.”

3. Use Knomee’s ready-to-send email templates

Refer to our email templates, to help you get started:

  • “New Client/Prospect” template

  • “Long-Term Client” template

  • Annual cycle email series templates

These templates make it easy to describe Knomee in client-friendly terms and offer a starting point to further customize, as appropriate.

4. Prepare Clients for the Experience

Set expectations:

  • “It will take ~10 minutes.”

  • “There are no right or wrong answers.”

  • “Your responses will help us focus on what matters most to you.”

5. Follow Up With Insights Right Away

When the client completes Knomee:

  • Advisors receive instant email notifications with AI-powered conversation starters

  • Use these prompts immediately — ideally in your next scheduled meeting

6. Tie Insights to Your Value as an Advisor

Clients engage more when they know:

  • You will review the results

  • You will bring them into your next planning conversation

  • Insights will shape recommendations

7. Reinforce Privacy & Intent

If clients are hesitant, advisors can say:

“You control what you choose to share — and everything in Knomee is only used to personalize your plan.”

Summary

  • Start small, with a few target clients

  • Reinforce value

  • Follow up quickly

  • Use insights in your next meeting

  • Keep it personal, not technical

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