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Life Events

This article describes the Life Events feature.

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Written by Miyuki Iwahashi
Updated over 3 weeks ago

What Are Life Events?

Life Events in Knomee allow clients to capture important moments or changes in their lives—as they happen—so advisors can better understand how those moments connect to a client’s broader financial picture.

A Life Event might be personal, professional, or financial. What matters most is that it reflects a change, milestone, or decision that could influence how a client thinks, feels, or plans for the future.

Life Events add timely, real-world context alongside a client’s Financial ID, helping ensure conversations and planning reflect what’s happening in their life right now.

Why Life Events Matter for Advisors

Life events are often the moments that can spark a shift in a client's priorities or perspective—even if the numbers haven’t changed yet.

A new job, a major purchase, a family change, or a personal transition can reshape:

  • Risk tolerance

  • Motivation and readiness

  • Short- and long-term goals

  • Emotional responses to financial decisions

  • How clients envision their future

By seeing Life Events as they occur—alongside insights into how a client’s perspective may be changing—advisors gain earlier awareness and deeper context. This helps surface what’s driving sentiments and decisions beneath the surface, often before it comes up in conversation.

Rather than asking, “Has anything changed?”, you can start with meaningful context already in hand.


Types of Life Events

Life Events are organized into two levels for clarity and consistency: Categories and Types. Clients can personalize and add their own event type that isn't listed below.

Purchase

  • Vehicle purchase

  • Property purchase

Professional

  • Education

  • Career change

  • Relocation

  • New business

  • Sale of business

  • Retirement

Personal

  • New marriage

  • New baby

  • Separation

  • Divorce

  • Death of parent

  • Widowhood

  • Inheritance

  • Health issue(s)

  • Debt repayment

  • Vacation

Clients select a life event type and can add a short description in their own words, providing personal context around what’s happening and why it matters to them.

How Clients Access Life Events

Clients can add Life Events directly within Knomee at moments designed to encourage reflection. This allows clients to capture changes when they happen, rather than waiting for the next meeting.

Life Events are accessible from:

  • Reflective moments within the client experience (such as daily mindset prompts)

  • A client’s Financial ID, where Life Events live alongside goals, outlook, and future vision

Advisors can view Life Events within a client’s Financial ID.

Why This Feature Is Powerful

Life Events help bridge the gap between planning and real life.

They:

  • Capture change when it happens, or when it's anticipated

  • Provide emotional and situational context

  • Help advisors connect goals, outlook, and decisions to real moments

  • Create more timely, human conversations

Life Events add depth and continuity to the advisor-client relationship by making important moments visible and actionable in context.

What to Do Next

  • Encourage clients to use Life Events as changes occur

  • Review Life Events before meetings

  • Use them as natural conversation starters

  • Look for patterns between Life Events, goals, and confidence

This feature works best when it’s woven into your ongoing client relationship—not treated as a one-time activity.

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